Panama. We have been unable to get cash for about a month now, on 3 separate occasions, gone to 3 different banks to use their ATMs to get cash. Every time the ATM said it dispensed cash, but none of them did

Hi, Steve. Patricia in Panama here.
I noticed the article on Stan Deyo's site regarding ATM problems in the UK, and have heard recently of similar problems in US. Let me tell you about what is going on here in Panama.
We have been unable to get cash for about a month now. My son (who requires a life-saving medication constantly) has 3 times, on 3 separate occasions, gone to 3 different banks to use their ATMs to get cash. Every time the ATM said it dispensed cash, but none of them did. We are unable to get cash here, and it's very difficult to live here without cash as Panama is a cash-based society. The bank in the US (where our accounts are) tell us that the problem is the Panama system, and that we should not use the ATMs here. Generally, the system for debiting items at the stores works ok, although there are infrequent problems there, too, and very few stores are equipped to take the debit cards.
It is my understanding that the ATMs and the store debits work on the same system. So, why is it that the debit works in the (few ) stores (that take them), but the ATMs are not working for us?
We're not the only ones having this problem. Many Americans here are experiencing the same difficulty.
We're praying for a solution, as life has become very difficult for us.P, IN PANAMA
God bless you for all you do!

Dec 3, 2013

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